Support

# Stuck? Tell us and we will pick it up.

One address for anything that is not working as it should, and a short list of what to send so we can act on it first time.

## How to reach us

- Email [support@cori-clinical.com](mailto:support@cori-clinical.com)
- Phone [+44 7522 819365](tel:+447522819365)

Security issues go to [security@cori-clinical.com](mailto:security@cori-clinical.com) instead, so the right people see them first.

## What to include

- Which study, and which part of the platform you were in.
- What you expected to happen, and what happened instead.
- Roughly when it happened.
- Screenshots if you have them, with no participant data in them.

Standard support is available during business hours. Anything specific to your agreement is set out in your Order Form.

[Or see every way to reach us](https://www.cori-clinical.com/contact)